Messaging and Anti-spam Policy
Last updated: 2 November 2026
Joinvoo, operated by Zedapex Limited, Lagos, can send messages for you: Team inbox replies and AI replies, Flows and follow-ups from your managers’ accounts, Telegram alerts, and channel copies that re-post your channel’s posts into other channels you choose. This policy sets the rules for all of them. It is part of our Terms of Service and works with our Acceptable Use Policy.
1. Only people who came to you
- Message only people who wrote to your managers, started your bot, joined your channel or group, or otherwise asked to hear from you.
- Never message bought, rented, shared or scraped lists, and never add people to channels or groups without their consent.
- Re-post channel content only into channels you own or are allowed to manage, and only content you have the right to use.
2. Stopping means stopping
- When someone asks you to stop, blocks you or says they are not interested, stop every Flow and follow-up for them and do not reach them again from another account.
- Do not hide or make it hard to stop receiving messages.
3. Honest messages
- Make clear which business or person is writing.
- Links must go where they say they go. No phishing, malware or disguised redirects.
- No promises of winnings, guaranteed returns, fake results, fake urgency or fake scarcity.
- Gambling, trading and other regulated offers follow section 7 of the Terms: adults only, licensed where required, with the risk warnings the law asks for.
4. Respect Telegram’s limits
Follow Telegram’s Terms of Service and its limits on bots and business accounts, including the 24-hour reply window for connected business bots. Do not use several accounts or bots to get around a limit, a ban or a restriction.
5. What we do about spam
We may pause a Flow, AI replies, a channel copy or a connection, or suspend the account, when we see signs of spam such as reports from recipients, many blocks, unsafe links or messages to people who did not ask for them. Telegram can also act on its own against your accounts; we cannot reverse its decisions.
6. Reporting
If you received unwanted messages sent through Joinvoo, tell us with the account or channel name and a screenshot if you can: [email protected]. You can also block and report the account inside Telegram.